Effective date: 9.24.2026
Island Glazed operates islandglazed.com. This policy explains what information we collect through our website, how we use it, and the choices you have.
Information we collect
Information you give us. When you submit our contact form, we collect your first and last name, email address, phone number if you choose to provide it, the topic you select, and the contents of your message. We collect this only when you choose to send it.
Information collected automatically. We use Google Analytics 4 to understand how visitors use our site. This collects information such as your approximate location based on IP address, device and browser type, pages viewed, time spent on pages, and how you arrived at our site. Google Analytics uses cookies and similar technologies to do this.
How we use your information
We use the information you submit to respond to your inquiry, answer questions about catering and wholesale, and follow up on requests you send us. We use analytics information to understand which pages are useful, improve our site, and see how visitors find us.
We do not sell your personal information. We do not share it with third parties for their own marketing purposes.
How we store your information
Contact form submissions are delivered to us by email and stored in our website's content management system. We retain them as long as needed to respond to your inquiry and maintain a record of our correspondence, then delete them when they are no longer needed.
Online ordering
Online orders are placed through Toast, a third-party ordering platform, on Toast's own website. When you click to order online, you leave our site. Any information you provide there, including payment information, is collected and handled by Toast under their privacy policy, not ours. We do not receive or store your payment card information. Please review Toast's privacy policy for details on their practices.
Third parties we work with
- Google Analytics, for website analytics. Google's practices are described in their privacy policy, and you can opt out using Google's browser add-on.
- Toast, for online ordering, as described above.
Social media
Our site links to our Instagram and TikTok accounts. Those platforms operate under their own privacy policies. Visiting or interacting with our profiles is governed by their terms, not this policy.
Email and text messages
We do not currently operate an email newsletter or text message program. If we introduce one, we will collect your information only with your consent, and you will be able to unsubscribe at any time using the instructions in each message. We will update this policy before beginning any such program.
Cookies
Our site uses cookies for analytics as described above. Most browsers let you refuse or delete cookies through your browser settings. Refusing cookies may affect how some parts of the site function.
Children's privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at info@islandglazed.com and we will delete it.
Your rights
Depending on where you live, you may have the right to request a copy of the personal information we hold about you, ask us to correct or delete it, or opt out of certain uses. To make a request, email us at info@islandglazed.com. We will respond within the timeframe required by applicable law. We will not discriminate against you for exercising these rights.
Do Not Track
Some browsers send a Do Not Track signal. There is no common standard for how sites should respond, and our site does not currently respond to these signals.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the effective date above. Material changes will be reflected here, so please check back periodically.
Contact us
Island Glazed
Pearl Kai Shopping Center
98-199 Kamehameha Hwy B8
Aiea, HI 96701
808-777-7505
info@islandglazed.com